Our friends at AEG would be happy to help you figure out the problem.
If it is regarding connecting or registering your appliance in Innit, then AEG Connected Support is available by emailing email@example.com
For general appliance enquiries, please contact Consumer Services on 03445 611 611
Or email firstname.lastname@example.org
For Service, Repairs and Spare parts please call 03445 610 643 or visit aeg.co.uk/support.
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