Bummer! We’re sorry to hear that.
Our friends at GE Appliances would be happy to help you figure out the problem.
GE Appliances Connected Support is available online and by phone Mon.–Fri., 9 a.m. to 11 p.m. EST and Sat.–Sun., 9 a.m. to 3 p.m. EST, even on major U.S. holidays. To contact Connected Support, owners can call 1-800-220-6899 or 1-800-GECARES, or email connected@help.geappliances.com.