Oh no! We’re so sorry to hear that. While we test every recipe thoroughly and try to ensure the instructions are on point, variables like appliances, ingredients, and even temperature and humidity, can change the chemistry of a recipe.
If the meal is undercooked, you can try returning it to the saucepan or baking sheet you used to cook the meal initially — either as a whole meal or just the component that’s undercooked.
If it is a meat that is undercooked, be sure to reheat everything that it touched to avoid any potential foodborne illness.
We are constantly striving to improve our app experience, so please reach out to us at firstname.lastname@example.org to let us know which meal was undercooked.